Payment
PAYMENT, IN PLAIN WORDS
What you pay, when you pay it, and the costs that sit outside our price.
- No VAT added
- Invoices due in 7 days
- Monthly services billed in advance
- Projects are paid in three parts: 50% on signing, 25% on design approval and 25% before handover.
- No VAT is added. Brandflip does not charge VAT, so the prices on this site are the full amount you pay. When you compare quotes, check whether other agencies' prices exclude VAT.
- Invoices are payable within seven days by electronic funds transfer.
- Monthly services (social media, email, ads management and care plans) are invoiced at the start of each month, in advance.
- Change requests are invoiced on completion or monthly, whichever comes first. All change requests done before handover must be paid before handover.
- Late payment. If an invoice is more than ten business days overdue, work pauses on written notice and the timeline moves by at least the length of the pause.
Costs that are not in our price
Paid by you directly to the supplier. If we pay one on your behalf, we recharge it at cost plus a 10% administration fee.
| Cost | Paid to | Typical example |
|---|---|---|
| Domain name | Your registrar | yourbusiness.co.za, renewed yearly |
| Hosting and platform subscription | The platform | The website builder or host plan your site runs on |
| Email marketing platform | The platform | The tool that sends your follow-up emails, once you outgrow its free plan |
| Payment fees | PayFast or your gateway | A percentage of each sale |
| Advertising spend | Meta or Google | Your daily ad budget |
| WhatsApp messages for review requests | Meta | About R24 per 100 customers asked, billed to your card |
| Stock photos, fonts, paid plugins | The licence holder | Only if the design needs them; we tell you first |

LET'S BUILD SOMETHING THAT SELLS.
Tell us about your business and what you want it to do next. We will tell you honestly which package fits, or whether you need one at all.
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